British Red Cross - Service Support Worker The British Red Cross helps vulnerable people in crisis, whoever and wherever they are. Role title: Service Support Worker Role reference: REQ0000021XW Salary: £15,000 – £17,124 pro rata (£8.24 - £9.40 per hour) Location: Morriston Hospital Emergency Department, Swansea Contract type: Permanent Hours per week: 21 If you love helping people in need, looking for a rewarding role or to kick start your career in Health and Social Care sector this position might be for you! They are looking for an individual who loves helping people in need to join their fantastic Independent Living (IL) team in Swansea. Your main responsibilities will be: To provide a positive patient experience at Morriston Emergency Department for those patients who receive clinical care To support safe discharge from Morriston Hospital Emergency Department by taking vulnerable patients home whose clinical needs have been met To resettle patients at home and refer them into community services which would further support their identified needs This role will require someone who has very good interpersonal and customer service skills. You will need to have a professional and positive problem solving approach to you daily work and the ability to work within clear professional boundaries. This service runs 7 days a week within a fast paced acute medical environment and will include some evenings, weekend and bank holiday work on a rota basis with the need for flexibility. Application closing date: 15th November. Click here to view the full job description and person specification for this post.