Citizens Advice SNPT LogoCitizens Advice Swansea Neath Port Talbot (CASNPT) are a registered charity and a member of the National Association of Citizens Advice Bureaux. Their aims are: To provide the advice people need for the problems they face; To improve the policies and practices that affect people’s lives.

They are seeking Generalist Advisers and Trainee Generalist Advisers:


Generalist Advisers

Hours: Full time 37hrs

Salary: SCP 10 - 12, (£21,322 -£22183) per annum, depending on experience. Trainees start at SCP 10 moving to SCP 12 upon successful completion of training and assessment

Contract: Fully funded until 31 March 2022, extended thereafter depending on funding arrangements

Location: Swansea office and outreach locations throughout Neath Port Talbot or Swansea or homeworking depending on current pandemic situation

CASNPT are seeking to appoint enthusiastic and motivated individuals to join their Advice Team at Citizens Advice Swansea Neath Port Talbot. You will be able to demonstrate excellent people and communication skills, with an ability to gather and interpret information to help clients navigate their difficulties. Ideally, you will also have experience of advice work at generalist, including working with Debt and Benefits (if not trainees will be considered).

CASNPT work with a diverse range of clients requiring the ability to work under pressure whilst dealing confidently and sensitively with their client group and partners.

Suitable candidates will have a commitment to the aims and principles of the service.

Closing date for applications: Midnight, Monday 1st August 2021 (interviews: from Thursday 5th August 2021 by Zoom or Google Meet).

For more information or to apply, click here to visit the CASNPT website


Trainee Generalist Advisers

Hours: Full time 37hrs

Salary: SCP 10 per annum. Moving to SCP 12 (£22183) upon successful completion of training and assessment.

Contract: Fully funded until 31 March 2022, extended thereafter depending on funding arrangements

Location: Swansea office and outreach locations throughout Neath Port Talbot or Swansea or homeworking depending on current pandemic situation

CASNPT are seeking to appoint enthusiastic and motivated individuals to join the Advice Team at Citizens Advice Swansea Neath Port Talbot. You will be able to demonstrate excellent people and communication skills, with an ability to gather and interpret information to help clients navigate their difficulties. A full training program will be provided to enable you to deliver high quality advice.

They work with a diverse range of clients requiring the ability to work under pressure whilst dealing confidently and sensitively with their client group and partners.

Suitable candidates will have a commitment to the aims and principles of the service.

Closing date for applications: Midnight, Monday 1st August 2021 (interviews: to take place from Thursday 5th August 2021 by Zoom or Google Meet).

For more information or to apply, click here to visit the CASNPT website