Citizens Advice SNPT LogoCitizens Advice Swansea Neath Port Talbot are seeking to appoint enthusiastic and motivated individuals to join their Advice Team.

  • Hours: Multiple positions available (full time and part time hours available)
  • Salary: SCP 12; £21,589 to SCP 19; £24,799 (pro rata, per annum and depending on experience)
  • Contract: Permanent (funded confirmed until end of December)
  • Location: Swansea office and outreach locations throughout Neath Port Talbot or Swansea including flexible home working arrangements currently in place

Ideally you will be able to demonstrate excellent people and communication skills, with an ability to gather and interpret information to help clients navigate their difficulties. You will also have experience of generalist advice work including working with Debt and Benefits.

They work with a diverse range of clients requiring the ability to work under pressure whilst dealing confidently and sensitively with their client group and our partners. Suitable candidates will have a commitment to the aims and principles of the service.


  • A positive working environment in a culture that is inventive, responsible and generous
  • Pension scheme
  • Learning and development opportunities

Citizens Advice values diversity, promotes equality and challenges discrimination. They encourage and welcome applications from people of all backgrounds.

If no suitably trained candidates apply, they will consider training to specialist level.

To apply, click 'paid roles' to view the full information.

If you have any queries, please email: [email protected]

Please ensure you read application guidance and ensure that you demonstrate how you meet the person specification. Please note they do not accept CVs and do not routinely provide outcomes to candidates not shortlisted for interview.

Closing date: 12pm on Friday 14th August.

Interviews commencing week of 17th August.