Citizens Advice SNPT LogoCitizens Advice provide free advice (online, over the phone, and in person), education and support, and they influence policies and support that affect their clients.

Admin/Advice Support Worker

  • Hours: Full time 37hrs. Part time applications will be considered
  • Salary: SCP 6, £19 698 per annum
  • Contract: Permanent, but subject to ongoing funding arrangements
  • Location: Swansea office and outreach locations throughout Neath Port Talbot or Swansea or homeworking depending on current pandemic situation

Citizens Advice are seeking to appoint an enthusiastic and motivated individual to join their team delivering professional administrative support services to their advice team.

They engage with a diverse range of clients and you will be working under pressure whilst dealing confidently and sensitively with their client groups and their partners. Suitable candidates will have a commitment to the aims and principles of the service.

Job details:

You will be able to demonstrate excellent people and communication skills, with an ability to gather and interpret information and tasks. With a demanding workload, you will be able to prioritise and organise tasks with ease. If home working is required you will be provided with the necessary equipment to carry out your role.

For full information, and to apply, click here and click on 'paid roles'.

Please do not send them your CV as it will not be reviewed.

Closing date for applications by: Midday, Friday 29th October.

Interviews: to take place week starting 1st November by video link (Zoom or Google Meet). Only shortlisted candidates will be contacted.

If you have any questions, please email [email protected] 


Generalist and/or Trainee Advisers

  • Hours: Full time 37hrs
  • Salary: SCP 10 per annum. Moving to SCP 12 (£22,183) depending on experience and successful completion of training and assessment
  • Contract: Permanent and fully funded until 31 March 2022. Extended thereafter depending on funding arrangements
  • Location: Swansea office and outreach locations throughout Neath Port Talbot or Swansea or homeworking depending on current pandemic situation

Citizens Advice are seeking to appoint enthusiastic and motivated individuals to join their Advice Team at Citizens Advice Swansea Neath Port Talbot. You will be able to demonstrate excellent people and communication skills, with an ability to gather and interpret information to help clients navigate their difficulties. A full training program will be provided to enable you to deliver high quality advice.

They work with a diverse range of clients requiring the ability to work under pressure whilst dealing confidently and sensitively with their client group and their partners. Suitable candidates will have a commitment to the aims and principles of the service.

Job details:

You will be required to advise clients face to face (when this service resumes), by telephone or video link, should this be required. If home working is required you will be provided with the necessary equipment to carry out your role. Trainees will be considered for this role.

For full information, and to apply, click here and click on 'paid roles'.

Please do not send them your CV as it will not be reviewed.

Closing date for applications by: Midday, Friday 29th October.

Interviews: to take place week starting 1st November by video link (Zoom or Google Meet). Only shortlisted candidates will be contacted.

If you have any questions, please email [email protected]