NPC Wales logoNPC Wales (National Pensioners Convention Wales) is aware of the growing problem facing older people in accessing services that they need which has been heightened by the Covid-19 crisis, with many services now only accessible online.

NPC Wales wants to ask older people in Wales about their experiences in using and accessing these services and also what is needed to support older people to get online.

The are conducting a confidential survey, and would like to hear the views of older people to establish the true extent of the issue.

The survey is available online in English and Welsh:

Click here for the English questionnaire

Click here for the Welsh questionnaire

And you can also download a hardcopy of the survey by clicking here, which can be printed and completed by hand, and returned by email or post.

The closing date for responses is 20th November 2020