Since 2022, the Civil Society Group and partners have been working to improve bank account services for charities and voluntary organisations across the UK. 

This survey will help them understand the challenges the sector is facing so that they can advocate on your behalf to the respective charity regulators, government, and the banking sector. 

Who the survey is for?

This survey is for anyone with responsibility for managing a voluntary organisation's banking activities. To complete it, you will need to be very familiar with the day-to-day management of your organisation's bank account(s).

How to complete the survey

We recommend looking over the survey and gathering the information you will need before sitting down to complete it. 

With all of the relevant information to hand, it should take you about 10-15 minutes to complete. 

Please note - the survey needs to be completed in one sitting - you cannot save it and return to finish it later.

Click here to take the survey

Closing date for responses: 12noon, Wednesday 15th May 2024